Using a Controlled Vocabulary to Support Business Process Design

نویسندگان

  • Carla Marques Pereira
  • Artur Caetano
  • Pedro Manuel Antunes Sousa
چکیده

Rapid business change demands the ability to adapt, rearrange and reinvent business processes while keeping the alignment with supporting information systems. However, such tasks require a business process to be consistently specified and modelled. To address this issue, this paper describes an organizational taxonomy that defines a controlled vocabulary to design business processes using the concepts of information entity, business process, organizational unit, actor, business schedule and business goal.

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تاریخ انتشار 2011